Terms and conditions
Vesara Silks
Effective Date: April 17, 2026
Introduction
Welcome to Vesara Silks. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.
Business Information
Vesara Silks is a premium saree brand offering authentic silk sarees at fair and transparent pricing.
Registered Address:
441 & 442, VJ Castle, F1, Srinivasa Nagar Main Road,
Madipakkam, Chennai, Tamil Nadu – 600091
Contact:
Email: reachus@vesarasilks.com
Phone / WhatsApp: +91 9962626311
Product Information
We strive to display our products as accurately as possible. However:
- Slight color variations may occur due to lighting and screen settings
- Handwoven sarees may have minor irregularities, which are natural and not defects
- Each saree is unique and reflects traditional craftsmanship
Pricing
All prices listed on the website are subject to change without prior notice
In case of any pricing error, Vesara Silks reserves the right to cancel the order and issue a full refund
Orders & Availability
- All orders are subject to availability and confirmation
- Vesara Silks reserves the right to cancel or refuse any order in cases such as:
- Product unavailability
- Errors in pricing or product details
- Suspected fraudulent transactions
Payments
- Payments must be completed at the time of placing the order
- Accepted payment methods include:
- UPI
- Credit / Debit Cards
- Net Banking
- All transactions are securely processed through trusted payment gateways such as Razorpay
- Cash on Delivery (COD) is not available
Shipping & Delivery
- Orders are dispatched within 48 hours of confirmation
- Customized orders may take 7–15 working days for dispatch
- Shipping is available across India and internationally
- Delivery timelines may vary depending on location and logistics partners
- Vesara Silks is not responsible for delays caused by external factors such as courier services or unforeseen circumstances
Returns, Refunds & Cancellations
Returns are accepted only for:
- Damaged products
- Incorrect items delivered
- Requests must be raised within 48 hours of delivery with an unboxing video
- Refunds will be processed within 5–7 working days after approval
- Orders can be cancelled only before dispatch
- Customized or altered products are non-returnable
Intellectual Property
All content on this website, including images, designs, logos, and text, is the property of Vesara Silks and may not be copied, reproduced, or used without permission.
Limitation of Liability
Vesara Silks shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or purchase of products.
Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Chennai, Tamil Nadu.
Changes to Terms
Vesara Silks reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website implies acceptance of the updated terms.
Contact Us
For any questions regarding these Terms & Conditions:
Email: reachus@vesarasilks.com
Phone / WhatsApp: +91 9962626311
Vesara Silks Committed to transparency, trust, and a seamless shopping experience.